TacRight support
Let’s get you
back to work.
Have a question, found a problem, or have an idea for TacRight? Send it straight to support.
Email support01 / App help
Something not working?
Tell us what you were trying to do, what happened, your app version, and whether you’re on iPhone or iPad. A screenshot helps—hide any sensitive customer or payment information first.
Report a problem ↗02 / Your ideas
Make it more useful.
Have a feature in mind? Tell us what you’d like to do and how it would help in your shop. Specific examples are welcome.
Suggest a feature ↗Account & billing help
I can’t sign in.
Use the same Apple or Google account and sign-in method you used when you created your TacRight account. If you still can’t access it, email support with your account email. Never send your password or sign-in code.
How do I manage my subscription?
On your iPhone or iPad, open Settings, tap your name, then Subscriptions and select TacRight. Apple handles App Store subscription billing and refund requests. Deleting the app or your TacRight account does not cancel an Apple subscription.
How do I delete my account?
Open TacRight’s Settings, go to Account, and choose the account deletion option. Export any records you need to keep first. You can also email support from the address associated with your account to request deletion; identity verification may be required. Cancel any Apple subscription separately.
How do I make a privacy request?
Email support for access, correction, withdrawal, or deletion requests. Our Privacy Policy explains how we handle these requests.
Contact details
Rylen Thompson, operating as TacRight
Kelowna, British Columbia, Canada
Our full contact information is available in the Privacy Policy and Terms of Use. Do not send passwords, full payment-card numbers, bank credentials, or government identification.